Instagram and our private owner dashboard
MyPlayer+ is operated by Nicholas Guerra. When authorised, our private owner dashboard uses Meta's official Instagram API to read information associated with our professional account, @myplayerplus. This includes information you provide when you comment on our posts or send us a direct message. You do not need a MyPlayer+ account to request access to or deletion of this information.
Information collected. Depending on the permissions granted, we receive our Instagram account identifier and username; published post identifiers, caption excerpts, media or thumbnail links, publication dates, links to the original posts and available like/comment counts; and comment or direct-message identifiers, sender usernames or identifiers, text excerpts and timestamps. We collect bounded summaries of recent activity, rather than a complete Instagram history. Comments and messages are collected only when the relevant permission is available and enabled.
Purpose and access. The owner uses these summaries to review customer support, community feedback and recent published posts in one place. Dashboard access is restricted to the owner using sign-in and authenticator verification. The connection reads data; it does not publish posts, send replies or mark messages as read. We do not sell Instagram data, use it for advertising targeting, or send it to an AI service for processing or model training.
Storage and service providers. Summaries are stored on our existing AWS infrastructure. Connection credentials are encrypted on the server and are not included in public pages or dashboard responses. Hosting and support-email providers process information needed to operate these services and handle requests. Media previews may load directly from Meta's servers. Meta's own handling of information is described in the Instagram Privacy Policy.
Retention. Comment and direct-message summaries are removed from the active dashboard during scheduled cleanup once their original timestamp is more than 30 days old. Published-post summaries and associated engagement counts are retained for up to 13 calendar months from the post date. Disconnecting the integration stops collection and removes its stored authorisation, but existing summaries remain until cleanup or a verified deletion request. Deleting content on Instagram may not immediately remove a previously saved summary. Backups follow a separate retention schedule; contact us for details about copies relevant to your request.
Your requests. Email support@myplayerplus.com to request deletion, or contact the same address for access or correction. Include your Instagram username and enough context to locate the relevant interaction, without sending passwords or access tokens. We may ask for proportionate proof that the data relates to you. See the Instagram data deletion instructions for the process, timing and scope. These requests are handled manually by the owner.
Overview
This policy explains what data we collect, why we collect it, and how we handle it across our apps and website.
Data we collect
We may collect account details, usage analytics, device information, and content you submit. We collect the minimum data needed to operate and improve MyPlayer+.
How we use data
Data is used to provide features, maintain security, personalize your experience, and analyze performance. We do not sell your personal data.
Your rights
Depending on your region, you may access, correct, export, or delete your data. Contact us to exercise these rights.
Contact
Questions about this policy? Email support@myplayerplus.com.
Google, Apple and account recovery
Where available, you may choose Google sign-in on iPhone or Android, or Apple sign-in on iPhone. We receive a stable provider identifier, an email address (which may be an Apple private relay address), connection status and the authentication proof needed to sign you in. Provider credentials needed for server-side revocation are stored encrypted and removed when their purpose ends. We use this information for authentication, account security and recovery, including verified security events from the provider. We do not request access to your Gmail inbox, contacts, calendars or unrelated provider data, and authentication does not add advertising tracking.
Your sign-in methods
Connecting a provider requires recent proof of an existing MyPlayer+ sign-in method. It adds a way into the same account without replacing its primary email or merging accounts. A connected provider email may locate the account for recovery, but recovery email is sent only to the primary address. Password recovery resets only a MyPlayer+ password, signs out devices and suspends provider sign-in until you sign in with the recovered password and reconnect each provider. Provider-only accounts sign in through the provider and cannot add a password. Apple-only users may optionally add Google on iPhone before moving to Android. Apple can hide your real email from us, and disabling relay forwarding may prevent account email delivery.
Account deletion and retention
Request deletion in the app or at our Delete account page without reinstalling it. We require account proof and a separate final confirmation. Access ends immediately after confirmation. We aim to remove active personal account data within 24 hours, with a normal maximum of 30 days. Owned profiles, squads, builds and media are removed; message content and personal snapshots are redacted while other participants’ content and independently sourced shared club/match history are preserved. A minimal deletion record is kept while cleanup is pending and for 90 days after completion, so a backup restore cannot bring the account back. Other minimal non-content security receipts and restricted report evidence are retained for 90 days. Provider grants are revoked before the credentials needed to revoke them are discarded. Backups follow a separate finite retention schedule; deletion records must be applied before a restored backup serves users. Existing downloaded copies or delivered notifications cannot be recalled. Contact support for information about your request or backup retention.
Delete account · Google Privacy Policy · Apple Privacy Policy
Support payments
If you choose to leave a voluntary tip for MyPlayer+, you complete the payment on Stripe's hosted checkout. Stripe collects the payment details, email address and any billing information needed to process the payment, prevent fraud and provide a receipt. MyPlayer+ does not receive or store your full card number or security code.
We can access payment records in our Stripe account, including the amount, currency, status, receipt reference and the contact or billing details Stripe makes available. We use them to administer payments, answer payment questions, handle refunds or disputes and meet accounting and legal obligations. A tip does not require a MyPlayer+ account, link itself to an app profile or subscribe you to marketing.
Payment records are held through Stripe and may be retained for accounting, dispute and legal requirements. Deleting an app account does not automatically remove payment records that must be retained. For payment-related privacy requests, contact support@myplayerplus.com. See Stripe's Privacy Policy for its handling of payment information.